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commerceops-bridge.pages.dev

Productivity & BusinessTools verifiedOct 26, 2026

CommerceOps Bridge

list_open_exceptionsAnswer

List unresolved merchant exception cases.

View tool JSON

{
  "name": "list_open_exceptions",
  "kind": "answer",
  "impl": "imperative",
  "description": "List unresolved merchant exception cases.",
  "inputSchema": {
    "type": "object",
    "properties": {},
    "additionalProperties": false
  }
}

get_order_contextAnswer

Read a customer-safe order summary and supporting references.

View tool JSON

{
  "name": "get_order_context",
  "kind": "answer",
  "impl": "imperative",
  "description": "Read a customer-safe order summary and supporting references.",
  "inputSchema": {
    "type": "object",
    "properties": {
      "orderId": {
        "type": "string"
      }
    },
    "required": [
      "orderId"
    ],
    "additionalProperties": false
  }
}

get_payment_timelineAnswer

Read payment events and detect duplicate payment evidence.

View tool JSON

{
  "name": "get_payment_timeline",
  "kind": "answer",
  "impl": "imperative",
  "description": "Read payment events and detect duplicate payment evidence.",
  "inputSchema": {
    "type": "object",
    "properties": {
      "orderId": {
        "type": "string"
      }
    },
    "required": [
      "orderId"
    ],
    "additionalProperties": false
  }
}

check_refund_policyAnswer

Check whether a proposed duplicate-payment refund is eligible. This tool does not execute a refund.

View tool JSON

{
  "name": "check_refund_policy",
  "kind": "answer",
  "impl": "imperative",
  "description": "Check whether a proposed duplicate-payment refund is eligible. This tool does not execute a refund.",
  "inputSchema": {
    "type": "object",
    "properties": {
      "orderId": {
        "type": "string"
      },
      "proposedAmount": {
        "type": "number",
        "minimum": 0
      }
    },
    "required": [
      "orderId",
      "proposedAmount"
    ],
    "additionalProperties": false
  }
}

propose_resolutionAction

Prepare an evidence-backed resolution recommendation without executing it.

View tool JSON

{
  "name": "propose_resolution",
  "kind": "act",
  "impl": "imperative",
  "description": "Prepare an evidence-backed resolution recommendation without executing it.",
  "inputSchema": {
    "type": "object",
    "properties": {
      "caseId": {
        "type": "string"
      }
    },
    "required": [
      "caseId"
    ],
    "additionalProperties": false
  }
}

draft_customer_messageAction

Create an editable, unsent customer message draft.

View tool JSON

{
  "name": "draft_customer_message",
  "kind": "act",
  "impl": "imperative",
  "description": "Create an editable, unsent customer message draft.",
  "inputSchema": {
    "type": "object",
    "properties": {
      "caseId": {
        "type": "string"
      },
      "tone": {
        "type": "string"
      }
    },
    "required": [
      "caseId",
      "tone"
    ],
    "additionalProperties": false
  }
}

get_cost_auditAnswer

Read subscription and fee costs with source references and advisory savings estimates.

View tool JSON

{
  "name": "get_cost_audit",
  "kind": "answer",
  "impl": "imperative",
  "description": "Read subscription and fee costs with source references and advisory savings estimates.",
  "inputSchema": {
    "type": "object",
    "properties": {},
    "additionalProperties": false
  }
}

prepare_escalation_packetAction

Prepare an editable, unsent support escalation packet from linked evidence.

View tool JSON

{
  "name": "prepare_escalation_packet",
  "kind": "act",
  "impl": "imperative",
  "description": "Prepare an editable, unsent support escalation packet from linked evidence.",
  "inputSchema": {
    "type": "object",
    "properties": {
      "caseId": {
        "type": "string"
      }
    },
    "required": [
      "caseId"
    ],
    "additionalProperties": false
  }
}