customer-case-portal.vercel.app

{
  "name": "getCaseStatus",
  "kind": "act",
  "impl": "imperative",
  "description": "Look up a Case by Case Number on this customer Case portal. Use 00001001 for the Case already on this page. Returns Status, Last Modified (ISO-8601), and Owner, and updates the Case on this page to match.",
  "inputSchema": {
    "type": "object",
    "properties": {
      "caseNumber": {
        "type": "string",
        "description": "Case Number to look up, for example 00001001. Use the value shown on this page."
      }
    },
    "required": [
      "caseNumber"
    ],
    "additionalProperties": false
  }
}

{
  "name": "createCase",
  "kind": "act",
  "impl": "imperative",
  "description": "File a new Case from this page. Provide a Subject and Description. Do not reuse Case Number 00001001; a new Case Number is assigned. The new Case appears on this screen. Status is New. Example: AC unit still leaking after a visit.",
  "inputSchema": {
    "type": "object",
    "properties": {
      "subject": {
        "type": "string",
        "description": "Short Subject, for example 'Indoor unit leaking after last visit'."
      },
      "description": {
        "type": "string",
        "description": "What happened, including location, timing after a service visit, and what the customer needs."
      }
    },
    "required": [
      "subject",
      "description"
    ],
    "additionalProperties": false
  }
}