resolve-dun.vercel.app

{
  "name": "get_customer",
  "kind": "answer",
  "impl": "imperative",
  "description": "Read customer profile and account status for the current support investigation.",
  "inputSchema": {
    "type": "object",
    "properties": {
      "customer_id": {
        "type": "string",
        "description": "Customer identifier, e.g. C1001"
      }
    },
    "required": [
      "customer_id"
    ]
  },
  "page": "/workspace"
}

{
  "name": "search_orders",
  "kind": "answer",
  "impl": "imperative",
  "description": "Search a customer’s recent orders by status and return matching order summaries.",
  "inputSchema": {
    "type": "object",
    "properties": {
      "customer_id": {
        "type": "string"
      },
      "status": {
        "type": "string",
        "enum": [
          "processing",
          "shipped",
          "delivered",
          "cancelled"
        ]
      },
      "days": {
        "type": "number",
        "minimum": 1,
        "maximum": 365
      }
    },
    "required": []
  },
  "page": "/workspace"
}

{
  "name": "get_order",
  "kind": "answer",
  "impl": "imperative",
  "description": "Retrieve full order details and line items for a specific order.",
  "inputSchema": {
    "type": "object",
    "properties": {
      "order_id": {
        "type": "string"
      }
    },
    "required": [
      "order_id"
    ]
  },
  "page": "/workspace"
}

{
  "name": "get_shipping_status",
  "kind": "answer",
  "impl": "imperative",
  "description": "Retrieve carrier, delivery state, signature, timestamp, and latest shipment location.",
  "inputSchema": {
    "type": "object",
    "properties": {
      "order_id": {
        "type": "string"
      }
    },
    "required": [
      "order_id"
    ]
  },
  "page": "/workspace"
}

{
  "name": "check_delivery_issue",
  "kind": "answer",
  "impl": "imperative",
  "description": "Analyze whether a delivered order is plausibly missing based on shipment facts and the customer report.",
  "inputSchema": {
    "type": "object",
    "properties": {
      "order_id": {
        "type": "string"
      },
      "customer_report": {
        "type": "string"
      }
    },
    "required": [
      "order_id",
      "customer_report"
    ]
  },
  "page": "/workspace"
}

{
  "name": "check_support_eligibility",
  "kind": "answer",
  "impl": "imperative",
  "description": "Check whether a reported delivery issue qualifies for a support action and whether confirmation is required.",
  "inputSchema": {
    "type": "object",
    "properties": {
      "order_id": {
        "type": "string"
      },
      "issue_type": {
        "type": "string"
      }
    },
    "required": [
      "order_id",
      "issue_type"
    ]
  },
  "page": "/workspace"
}

{
  "name": "create_support_case",
  "kind": "act",
  "impl": "imperative",
  "description": "Create a delivery investigation case after the customer has explicitly confirmed the action. The action must be prepared by the UI confirmation flow.",
  "inputSchema": {
    "type": "object",
    "properties": {
      "customer_id": {
        "type": "string"
      },
      "order_id": {
        "type": "string"
      },
      "issue_type": {
        "type": "string"
      },
      "description": {
        "type": "string"
      },
      "confirmation_token": {
        "type": "string",
        "description": "Confirmation token shown after the customer explicitly approves this action."
      }
    },
    "required": [
      "customer_id",
      "order_id",
      "issue_type",
      "description",
      "confirmation_token"
    ]
  },
  "page": "/workspace"
}

{
  "name": "cancel_order",
  "kind": "transact",
  "impl": "imperative",
  "description": "Cancel an eligible processing order. This changes order state and requires explicit customer confirmation.",
  "inputSchema": {
    "type": "object",
    "properties": {
      "order_id": {
        "type": "string"
      },
      "reason": {
        "type": "string"
      },
      "confirmation_token": {
        "type": "string"
      }
    },
    "required": [
      "order_id",
      "reason",
      "confirmation_token"
    ]
  },
  "page": "/workspace"
}