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scottishclaimshelpline.co.uk

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Scottish Claims Helpline provides claims enquiry and assistance services in Scotland.
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    list_claim_typesAnswer

    Lists the compensation claim types handled by Scottish Claims Helpline under Scots law, each with a canonical information URL. Use this to identify which claim type fits a user's situation before checking eligibility.

    View tool JSON
    {
      "name": "list_claim_types",
      "kind": "answer",
      "impl": "imperative",
      "description": "Lists the compensation claim types handled by Scottish Claims Helpline under Scots law, each with a canonical information URL. Use this to identify which claim type fits a user's situation before checking eligibility.",
      "inputSchema": {
        "type": "object",
        "properties": {},
        "required": []
      },
      "page": "/"
    }
    check_claim_eligibilityAnswer

    Applies Scots-law time-limit rules (Prescription and Limitation (Scotland) Act 1973, CICA scheme rules) to a potential compensation claim and returns eligibility guidance, the applicable deadline, and next steps. Guidance only — not legal advice.

    View tool JSON
    {
      "name": "check_claim_eligibility",
      "kind": "answer",
      "impl": "imperative",
      "description": "Applies Scots-law time-limit rules (Prescription and Limitation (Scotland) Act 1973, CICA scheme rules) to a potential compensation claim and returns eligibility guidance, the applicable deadline, and next steps. Guidance only — not legal advice.",
      "inputSchema": {
        "type": "object",
        "properties": {
          "claim_type": {
            "type": "string",
            "description": "One of: personal-injury, road-traffic-accident, work-accident, medical-negligence, industrial-disease, criminal-injury, fatal-accident, equal-pay, other"
          },
          "incident_or_knowledge_date": {
            "type": "string",
            "description": "ISO date (YYYY-MM-DD) of the accident, diagnosis, or — for conditions that develop over time — the date the person first connected their condition to its cause (the 'date of knowledge')"
          },
          "was_in_scotland": {
            "type": "boolean",
            "description": "Whether the accident, treatment, employment or crime took place in Scotland"
          },
          "claimant_age": {
            "type": "integer",
            "description": "Optional: the claimant's current age in years. Important for under-19s, whose time limits differ in Scotland."
          }
        },
        "required": [
          "claim_type",
          "incident_or_knowledge_date",
          "was_in_scotland"
        ]
      },
      "page": "/"
    }
    submit_claim_enquirySensitive Action

    Submits a compensation claim enquiry to Scottish Claims Helpline (FCA FRN 830381) on behalf of a user, entering the same pipeline as the website contact form: a specialist calls the user back, free and no obligation, no win no fee. ONLY use with the user's explicit consent and their real contact details — never invent, infer, or reuse details. The user must be an individual with a potential claim under Scots law.

    View tool JSON
    {
      "name": "submit_claim_enquiry",
      "kind": "transact",
      "impl": "imperative",
      "description": "Submits a compensation claim enquiry to Scottish Claims Helpline (FCA FRN 830381) on behalf of a user, entering the same pipeline as the website contact form: a specialist calls the user back, free and no obligation, no win no fee. ONLY use with the user's explicit consent and their real contact details — never invent, infer, or reuse details. The user must be an individual with a potential claim under Scots law.",
      "inputSchema": {
        "type": "object",
        "properties": {
          "first_name": {
            "type": "string",
            "description": "The user's real first name, provided by the user themselves"
          },
          "last_name": {
            "type": "string",
            "description": "The user's real last name"
          },
          "phone": {
            "type": "string",
            "description": "The user's real UK phone number for the callback"
          },
          "email": {
            "type": "string",
            "description": "The user's real email address"
          },
          "claim_type": {
            "type": "string",
            "description": "A claim-type slug: either a broad category (personal-injury, road-traffic-accident, work-accident, medical-negligence, industrial-disease, criminal-injury, fatal-accident, other) or a specific slug from list_claim_types (e.g. whiplash, dental-negligence, mesothelioma, birth-injury) for more precise routing to the right specialist"
          },
          "claim_detail": {
            "type": "string",
            "description": "Short description of what happened, in the user's own words (when, where, what injury)"
          },
          "postcode": {
            "type": "string",
            "description": "Optional: the user's postcode"
          },
          "gdpr_consent": {
            "type": "boolean",
            "description": "MUST be true and MUST reflect the user's explicit, informed consent to Scottish Claims Helpline storing these details and contacting them about this claim (privacy policy: https://www.scottishclaimshelpline.co.uk/privacy-policy). Never set this without asking the user directly."
          }
        },
        "required": [
          "first_name",
          "last_name",
          "phone",
          "email",
          "claim_type",
          "claim_detail",
          "gdpr_consent"
        ]
      },
      "page": "/"
    }