support.magpie.help

{
  "name": "create_ticket",
  "kind": "act",
  "impl": "imperative",
  "description": "Create a support ticket. Returns { id, title, priority, relatedOrderId, createdAt, url }. Use one call per ticket.",
  "inputSchema": {
    "type": "object",
    "properties": {
      "title": {
        "type": "string",
        "description": "Short ticket title"
      },
      "description": {
        "type": "string",
        "description": "What happened and what is needed"
      },
      "priority": {
        "type": "string",
        "enum": [
          "low",
          "normal",
          "high",
          "urgent"
        ],
        "description": "Defaults to normal"
      },
      "relatedOrderId": {
        "type": "string",
        "description": "Order id this ticket is about, if any"
      }
    },
    "required": [
      "title",
      "description"
    ]
  }
}

{
  "name": "list_tickets",
  "kind": "answer",
  "impl": "imperative",
  "description": "List existing support tickets. Returns { tickets: [...], count }.",
  "inputSchema": {
    "type": "object",
    "properties": {
      "priority": {
        "type": "string",
        "description": "Filter by priority"
      }
    },
    "required": []
  }
}