webmcp.agentsdesk.dev

{
  "name": "find_capabilities",
  "kind": "answer",
  "impl": "imperative",
  "description": "Describe the task you want to perform. Returns the most relevant application capabilities for the current context, activates them as native WebMCP tools, and explains any that are unavailable. Call this before calling a domain capability.",
  "inputSchema": {
    "type": "object",
    "properties": {
      "query": {
        "type": "string",
        "description": "The task or intent in plain words, e.g. 'refund shipping for an unshipped order'"
      }
    }
  },
  "page": "/agentdesk"
}

{
  "name": "invoke_capability",
  "kind": "act",
  "impl": "imperative",
  "description": "Invoke a named application capability. Use find_capabilities first. Works even if your tool list is stale. Can execute write capabilities; consequential capabilities return APPROVAL_REQUIRED instead of mutating state.",
  "inputSchema": {
    "type": "object",
    "required": [
      "name"
    ],
    "properties": {
      "name": {
        "type": "string",
        "description": "Capability name returned by find_capabilities"
      },
      "input": {
        "type": "object",
        "description": "Arguments for the capability"
      },
      "idempotency_key": {
        "type": "string",
        "description": "Optional. Retrying with the same key returns the first result instead of executing again."
      }
    }
  },
  "page": "/agentdesk"
}

{
  "name": "get_context",
  "kind": "answer",
  "impl": "imperative",
  "description": "Current application context: route, focused entities, active WebMCP tools, catalog size, and pending human approvals.",
  "inputSchema": {
    "type": "object",
    "properties": {}
  },
  "page": "/agentdesk"
}

{
  "name": "get_action_status",
  "kind": "answer",
  "impl": "imperative",
  "description": "Check the status of a pending human approval by approval_id. Returns PENDING, APPROVED_EXECUTED with the result, REJECTED, or a failure reason.",
  "inputSchema": {
    "type": "object",
    "required": [
      "approval_id"
    ],
    "properties": {
      "approval_id": {
        "type": "string",
        "description": "The approval_id returned with APPROVAL_REQUIRED"
      }
    }
  },
  "page": "/agentdesk"
}

{
  "name": "search_customers",
  "kind": "answer",
  "impl": "imperative",
  "description": "Search customers by name, email, or city. Returns matching customer summaries.",
  "inputSchema": {
    "type": "object",
    "properties": {
      "query": {
        "type": "string",
        "description": "Name, email fragment, or city",
        "minLength": 1
      }
    },
    "required": [
      "query"
    ]
  },
  "page": "/baseline"
}

{
  "name": "get_customer",
  "kind": "answer",
  "impl": "imperative",
  "description": "Full profile for a customer by id or exact name.",
  "inputSchema": {
    "type": "object",
    "properties": {
      "customer_id": {
        "type": "string",
        "description": "Customer id like C-1001, or exact name",
        "minLength": 1
      }
    },
    "required": [
      "customer_id"
    ]
  },
  "page": "/baseline"
}

{
  "name": "list_customer_orders",
  "kind": "answer",
  "impl": "imperative",
  "description": "All orders for a customer, newest first, with status and shipping fields.",
  "inputSchema": {
    "type": "object",
    "properties": {
      "customer_id": {
        "type": "string",
        "description": "Customer id like C-1001, or exact name",
        "minLength": 1
      },
      "status": {
        "type": "string",
        "description": "Optional status filter: processing, on_hold, shipped, delivered, cancelled"
      }
    },
    "required": [
      "customer_id"
    ]
  },
  "page": "/baseline"
}

{
  "name": "list_customer_addresses",
  "kind": "answer",
  "impl": "imperative",
  "description": "Shipping addresses on file for a customer.",
  "inputSchema": {
    "type": "object",
    "properties": {
      "customer_id": {
        "type": "string",
        "description": "Customer id",
        "minLength": 1
      }
    },
    "required": [
      "customer_id"
    ]
  },
  "page": "/baseline"
}

{
  "name": "get_customer_lifetime_value",
  "kind": "answer",
  "impl": "imperative",
  "description": "Total non-cancelled order value for a customer.",
  "inputSchema": {
    "type": "object",
    "properties": {
      "customer_id": {
        "type": "string",
        "description": "Customer id",
        "minLength": 1
      }
    },
    "required": [
      "customer_id"
    ]
  },
  "page": "/baseline"
}

{
  "name": "add_customer_note",
  "kind": "act",
  "impl": "imperative",
  "description": "Append an internal note to a customer profile.",
  "inputSchema": {
    "type": "object",
    "properties": {
      "customer_id": {
        "type": "string",
        "description": "Customer id",
        "minLength": 1
      },
      "note": {
        "type": "string",
        "description": "Note text",
        "minLength": 1
      }
    },
    "required": [
      "customer_id",
      "note"
    ]
  },
  "page": "/baseline"
}

{
  "name": "tag_customer",
  "kind": "act",
  "impl": "imperative",
  "description": "Add a tag such as 'priority' or 'wholesale' to a customer.",
  "inputSchema": {
    "type": "object",
    "properties": {
      "customer_id": {
        "type": "string",
        "description": "Customer id",
        "minLength": 1
      },
      "tag": {
        "type": "string",
        "description": "Tag to add",
        "minLength": 1
      }
    },
    "required": [
      "customer_id",
      "tag"
    ]
  },
  "page": "/baseline"
}

{
  "name": "update_customer_email",
  "kind": "act",
  "impl": "imperative",
  "description": "Change the email address on a customer profile.",
  "inputSchema": {
    "type": "object",
    "properties": {
      "customer_id": {
        "type": "string",
        "description": "Customer id",
        "minLength": 1
      },
      "email": {
        "type": "string",
        "description": "New email",
        "minLength": 1
      }
    },
    "required": [
      "customer_id",
      "email"
    ]
  },
  "page": "/baseline"
}

{
  "name": "update_customer_phone",
  "kind": "act",
  "impl": "imperative",
  "description": "Change the phone number on a customer profile.",
  "inputSchema": {
    "type": "object",
    "properties": {
      "customer_id": {
        "type": "string",
        "description": "Customer id",
        "minLength": 1
      },
      "phone": {
        "type": "string",
        "description": "New phone number",
        "minLength": 1
      }
    },
    "required": [
      "customer_id",
      "phone"
    ]
  },
  "page": "/baseline"
}

{
  "name": "merge_customers",
  "kind": "act",
  "impl": "imperative",
  "description": "Merge a duplicate customer into a primary customer. Moves orders and tickets, then removes the duplicate.",
  "inputSchema": {
    "type": "object",
    "properties": {
      "primary_id": {
        "type": "string",
        "description": "Customer id to keep",
        "minLength": 1
      },
      "duplicate_id": {
        "type": "string",
        "description": "Customer id to merge away",
        "minLength": 1
      }
    },
    "required": [
      "primary_id",
      "duplicate_id"
    ]
  },
  "page": "/baseline"
}

{
  "name": "anonymize_customer",
  "kind": "transact",
  "impl": "imperative",
  "description": "Irreversibly anonymize a customer's personal data for a deletion request.",
  "inputSchema": {
    "type": "object",
    "properties": {
      "customer_id": {
        "type": "string",
        "description": "Customer id",
        "minLength": 1
      }
    },
    "required": [
      "customer_id"
    ]
  },
  "page": "/baseline"
}

{
  "name": "search_orders",
  "kind": "answer",
  "impl": "imperative",
  "description": "Search orders by id, customer name, status, or tag.",
  "inputSchema": {
    "type": "object",
    "properties": {
      "query": {
        "type": "string",
        "description": "Order id, customer name, status, or tag",
        "minLength": 1
      }
    },
    "required": [
      "query"
    ]
  },
  "page": "/baseline"
}

{
  "name": "inspect_order",
  "kind": "answer",
  "impl": "imperative",
  "description": "Full detail for one order: items, totals, shipping, notes, and status.",
  "inputSchema": {
    "type": "object",
    "properties": {
      "order_id": {
        "type": "string",
        "description": "Order id, e.g. 10428",
        "minLength": 1
      }
    },
    "required": [
      "order_id"
    ]
  },
  "page": "/baseline"
}

{
  "name": "get_order_items",
  "kind": "answer",
  "impl": "imperative",
  "description": "Line items for an order with quantities and unit prices.",
  "inputSchema": {
    "type": "object",
    "properties": {
      "order_id": {
        "type": "string",
        "description": "Order id",
        "minLength": 1
      }
    },
    "required": [
      "order_id"
    ]
  },
  "page": "/baseline"
}

{
  "name": "get_order_totals",
  "kind": "answer",
  "impl": "imperative",
  "description": "Item subtotal, shipping fee, and grand total for an order.",
  "inputSchema": {
    "type": "object",
    "properties": {
      "order_id": {
        "type": "string",
        "description": "Order id",
        "minLength": 1
      }
    },
    "required": [
      "order_id"
    ]
  },
  "page": "/baseline"
}

{
  "name": "get_order_timeline",
  "kind": "answer",
  "impl": "imperative",
  "description": "Chronology of an order: placement, status, and notes.",
  "inputSchema": {
    "type": "object",
    "properties": {
      "order_id": {
        "type": "string",
        "description": "Order id",
        "minLength": 1
      }
    },
    "required": [
      "order_id"
    ]
  },
  "page": "/baseline"
}

{
  "name": "find_unshipped_orders",
  "kind": "answer",
  "impl": "imperative",
  "description": "Orders still in processing or on hold, optionally for one customer.",
  "inputSchema": {
    "type": "object",
    "properties": {
      "customer": {
        "type": "string",
        "description": "Optional customer id or name filter"
      }
    }
  },
  "page": "/baseline"
}

{
  "name": "list_recent_orders",
  "kind": "answer",
  "impl": "imperative",
  "description": "The most recently placed orders across all customers.",
  "inputSchema": {
    "type": "object",
    "properties": {
      "limit": {
        "type": "number",
        "description": "Max orders to return (default 10)"
      }
    }
  },
  "page": "/baseline"
}

{
  "name": "add_order_note",
  "kind": "transact",
  "impl": "imperative",
  "description": "Append an internal note to an order.",
  "inputSchema": {
    "type": "object",
    "properties": {
      "order_id": {
        "type": "string",
        "description": "Order id",
        "minLength": 1
      },
      "note": {
        "type": "string",
        "description": "Note text",
        "minLength": 1
      }
    },
    "required": [
      "order_id",
      "note"
    ]
  },
  "page": "/baseline"
}

{
  "name": "tag_order",
  "kind": "transact",
  "impl": "imperative",
  "description": "Add a tag such as 'gift' or 'fragile' to an order.",
  "inputSchema": {
    "type": "object",
    "properties": {
      "order_id": {
        "type": "string",
        "description": "Order id",
        "minLength": 1
      },
      "tag": {
        "type": "string",
        "description": "Tag to add",
        "minLength": 1
      }
    },
    "required": [
      "order_id",
      "tag"
    ]
  },
  "page": "/baseline"
}

{
  "name": "hold_order",
  "kind": "transact",
  "impl": "imperative",
  "description": "Place a processing order on hold with a reason.",
  "inputSchema": {
    "type": "object",
    "properties": {
      "order_id": {
        "type": "string",
        "description": "Order id",
        "minLength": 1
      },
      "reason": {
        "type": "string",
        "description": "Why the order is held",
        "minLength": 1
      }
    },
    "required": [
      "order_id",
      "reason"
    ]
  },
  "page": "/baseline"
}

{
  "name": "release_order_hold",
  "kind": "transact",
  "impl": "imperative",
  "description": "Return an on-hold order to processing.",
  "inputSchema": {
    "type": "object",
    "properties": {
      "order_id": {
        "type": "string",
        "description": "Order id",
        "minLength": 1
      }
    },
    "required": [
      "order_id"
    ]
  },
  "page": "/baseline"
}

{
  "name": "cancel_order",
  "kind": "transact",
  "impl": "imperative",
  "description": "Cancel an order that has not shipped. Shipped orders need a return instead.",
  "inputSchema": {
    "type": "object",
    "properties": {
      "order_id": {
        "type": "string",
        "description": "Order id",
        "minLength": 1
      },
      "reason": {
        "type": "string",
        "description": "Cancellation reason"
      }
    },
    "required": [
      "order_id"
    ]
  },
  "page": "/baseline"
}

{
  "name": "duplicate_order",
  "kind": "transact",
  "impl": "imperative",
  "description": "Create a new processing order with the same items for the same customer.",
  "inputSchema": {
    "type": "object",
    "properties": {
      "order_id": {
        "type": "string",
        "description": "Order id to duplicate",
        "minLength": 1
      }
    },
    "required": [
      "order_id"
    ]
  },
  "page": "/baseline"
}

{
  "name": "get_order_shipping",
  "kind": "answer",
  "impl": "imperative",
  "description": "Shipping detail for an order: fee, whether it was paid, refund state, carrier, and tracking.",
  "inputSchema": {
    "type": "object",
    "properties": {
      "order_id": {
        "type": "string",
        "description": "Order id",
        "minLength": 1
      }
    },
    "required": [
      "order_id"
    ]
  },
  "page": "/baseline"
}

{
  "name": "refund_shipping",
  "kind": "act",
  "impl": "imperative",
  "description": "Refund the shipping fee for an order where the customer paid shipping. Requires human approval.",
  "inputSchema": {
    "type": "object",
    "properties": {
      "order_id": {
        "type": "string",
        "description": "Order id, e.g. 10428",
        "minLength": 1
      }
    },
    "required": [
      "order_id"
    ]
  },
  "page": "/baseline"
}

{
  "name": "get_shipping_rates",
  "kind": "answer",
  "impl": "imperative",
  "description": "Flat-rate shipping options currently offered at checkout.",
  "inputSchema": {
    "type": "object",
    "properties": {}
  },
  "page": "/baseline"
}

{
  "name": "estimate_delivery",
  "kind": "act",
  "impl": "imperative",
  "description": "Estimated delivery window for an order based on its carrier.",
  "inputSchema": {
    "type": "object",
    "properties": {
      "order_id": {
        "type": "string",
        "description": "Order id",
        "minLength": 1
      }
    },
    "required": [
      "order_id"
    ]
  },
  "page": "/baseline"
}

{
  "name": "track_shipment",
  "kind": "answer",
  "impl": "imperative",
  "description": "Tracking number and carrier for a shipped order.",
  "inputSchema": {
    "type": "object",
    "properties": {
      "order_id": {
        "type": "string",
        "description": "Order id",
        "minLength": 1
      }
    },
    "required": [
      "order_id"
    ]
  },
  "page": "/baseline"
}

{
  "name": "list_pending_shipments",
  "kind": "answer",
  "impl": "imperative",
  "description": "Orders waiting to be shipped, oldest first.",
  "inputSchema": {
    "type": "object",
    "properties": {}
  },
  "page": "/baseline"
}

{
  "name": "update_shipping_address",
  "kind": "act",
  "impl": "imperative",
  "description": "Change the shipping address on an order that has not shipped.",
  "inputSchema": {
    "type": "object",
    "properties": {
      "order_id": {
        "type": "string",
        "description": "Order id",
        "minLength": 1
      },
      "address": {
        "type": "string",
        "description": "New address",
        "minLength": 1
      }
    },
    "required": [
      "order_id",
      "address"
    ]
  },
  "page": "/baseline"
}

{
  "name": "assign_carrier",
  "kind": "act",
  "impl": "imperative",
  "description": "Assign a delivery carrier to a processing order.",
  "inputSchema": {
    "type": "object",
    "properties": {
      "order_id": {
        "type": "string",
        "description": "Order id",
        "minLength": 1
      },
      "carrier": {
        "type": "string",
        "description": "Carrier name",
        "minLength": 1
      }
    },
    "required": [
      "order_id",
      "carrier"
    ]
  },
  "page": "/baseline"
}

{
  "name": "mark_order_shipped",
  "kind": "transact",
  "impl": "imperative",
  "description": "Mark a processing order as shipped and generate tracking.",
  "inputSchema": {
    "type": "object",
    "properties": {
      "order_id": {
        "type": "string",
        "description": "Order id",
        "minLength": 1
      }
    },
    "required": [
      "order_id"
    ]
  },
  "page": "/baseline"
}

{
  "name": "schedule_pickup",
  "kind": "transact",
  "impl": "imperative",
  "description": "Schedule a carrier pickup slot for outbound packages.",
  "inputSchema": {
    "type": "object",
    "properties": {
      "date": {
        "type": "string",
        "description": "Pickup date YYYY-MM-DD",
        "minLength": 1
      }
    },
    "required": [
      "date"
    ]
  },
  "page": "/baseline"
}

{
  "name": "create_return",
  "kind": "act",
  "impl": "imperative",
  "description": "Open a return (RMA) for a shipped or delivered order.",
  "inputSchema": {
    "type": "object",
    "properties": {
      "order_id": {
        "type": "string",
        "description": "Order id",
        "minLength": 1
      },
      "reason": {
        "type": "string",
        "description": "Return reason",
        "minLength": 1
      }
    },
    "required": [
      "order_id",
      "reason"
    ]
  },
  "page": "/baseline"
}

{
  "name": "get_invoice",
  "kind": "answer",
  "impl": "imperative",
  "description": "One invoice with total, status, and linked order.",
  "inputSchema": {
    "type": "object",
    "properties": {
      "invoice_id": {
        "type": "string",
        "description": "Invoice id like INV-3001",
        "minLength": 1
      }
    },
    "required": [
      "invoice_id"
    ]
  },
  "page": "/baseline"
}

{
  "name": "list_invoices",
  "kind": "answer",
  "impl": "imperative",
  "description": "All invoices, optionally filtered by status.",
  "inputSchema": {
    "type": "object",
    "properties": {
      "status": {
        "type": "string",
        "description": "Optional: paid, due, void, partially_refunded"
      }
    }
  },
  "page": "/baseline"
}

{
  "name": "list_customer_invoices",
  "kind": "answer",
  "impl": "imperative",
  "description": "Invoices belonging to one customer.",
  "inputSchema": {
    "type": "object",
    "properties": {
      "customer_id": {
        "type": "string",
        "description": "Customer id",
        "minLength": 1
      }
    },
    "required": [
      "customer_id"
    ]
  },
  "page": "/baseline"
}

{
  "name": "get_payment_status",
  "kind": "answer",
  "impl": "imperative",
  "description": "Whether the invoice for an order is paid, due, or refunded.",
  "inputSchema": {
    "type": "object",
    "properties": {
      "order_id": {
        "type": "string",
        "description": "Order id",
        "minLength": 1
      }
    },
    "required": [
      "order_id"
    ]
  },
  "page": "/baseline"
}

{
  "name": "get_billing_summary",
  "kind": "answer",
  "impl": "imperative",
  "description": "Totals of paid, due, and refunded invoices.",
  "inputSchema": {
    "type": "object",
    "properties": {}
  },
  "page": "/baseline"
}

{
  "name": "list_credits",
  "kind": "answer",
  "impl": "imperative",
  "description": "Credits and refunds issued to customers.",
  "inputSchema": {
    "type": "object",
    "properties": {}
  },
  "page": "/baseline"
}

{
  "name": "issue_credit",
  "kind": "act",
  "impl": "imperative",
  "description": "Issue a goodwill account credit to a customer. Requires human approval.",
  "inputSchema": {
    "type": "object",
    "properties": {
      "customer_id": {
        "type": "string",
        "description": "Customer id",
        "minLength": 1
      },
      "amount": {
        "type": "number",
        "description": "Credit amount in dollars"
      },
      "reason": {
        "type": "string",
        "description": "Why the credit is issued",
        "minLength": 1
      }
    },
    "required": [
      "customer_id",
      "amount",
      "reason"
    ]
  },
  "page": "/baseline"
}

{
  "name": "refund_payment",
  "kind": "transact",
  "impl": "imperative",
  "description": "Refund the remaining collected balance of an order's invoice. Requires human approval.",
  "inputSchema": {
    "type": "object",
    "properties": {
      "order_id": {
        "type": "string",
        "description": "Order id",
        "minLength": 1
      }
    },
    "required": [
      "order_id"
    ]
  },
  "page": "/baseline"
}

{
  "name": "void_invoice",
  "kind": "act",
  "impl": "imperative",
  "description": "Void an unpaid (due) invoice. Requires human approval.",
  "inputSchema": {
    "type": "object",
    "properties": {
      "invoice_id": {
        "type": "string",
        "description": "Invoice id",
        "minLength": 1
      }
    },
    "required": [
      "invoice_id"
    ]
  },
  "page": "/baseline"
}

{
  "name": "apply_discount",
  "kind": "act",
  "impl": "imperative",
  "description": "Apply a percentage discount to a due invoice.",
  "inputSchema": {
    "type": "object",
    "properties": {
      "invoice_id": {
        "type": "string",
        "description": "Invoice id",
        "minLength": 1
      },
      "percent": {
        "type": "number",
        "description": "Discount percent 1-50"
      }
    },
    "required": [
      "invoice_id",
      "percent"
    ]
  },
  "page": "/baseline"
}

{
  "name": "retry_payment",
  "kind": "transact",
  "impl": "imperative",
  "description": "Retry collection on a due invoice and mark it paid on success.",
  "inputSchema": {
    "type": "object",
    "properties": {
      "invoice_id": {
        "type": "string",
        "description": "Invoice id",
        "minLength": 1
      }
    },
    "required": [
      "invoice_id"
    ]
  },
  "page": "/baseline"
}

{
  "name": "get_tax_summary",
  "kind": "answer",
  "impl": "imperative",
  "description": "Estimated tax collected on paid invoices (flat 8% demo rate).",
  "inputSchema": {
    "type": "object",
    "properties": {}
  },
  "page": "/baseline"
}

{
  "name": "get_inventory",
  "kind": "answer",
  "impl": "imperative",
  "description": "Stock, reserved units, and reorder point for one product.",
  "inputSchema": {
    "type": "object",
    "properties": {
      "sku": {
        "type": "string",
        "description": "Product SKU like MER-DSK-01",
        "minLength": 1
      }
    },
    "required": [
      "sku"
    ]
  },
  "page": "/baseline"
}

{
  "name": "search_products",
  "kind": "answer",
  "impl": "imperative",
  "description": "Search the product catalog by name, SKU, or category.",
  "inputSchema": {
    "type": "object",
    "properties": {
      "query": {
        "type": "string",
        "description": "Name, SKU, or category fragment",
        "minLength": 1
      }
    },
    "required": [
      "query"
    ]
  },
  "page": "/baseline"
}

{
  "name": "get_product",
  "kind": "answer",
  "impl": "imperative",
  "description": "Full product record including price and category.",
  "inputSchema": {
    "type": "object",
    "properties": {
      "sku": {
        "type": "string",
        "description": "Product SKU",
        "minLength": 1
      }
    },
    "required": [
      "sku"
    ]
  },
  "page": "/baseline"
}

{
  "name": "list_low_stock",
  "kind": "answer",
  "impl": "imperative",
  "description": "Products at or below their reorder point.",
  "inputSchema": {
    "type": "object",
    "properties": {}
  },
  "page": "/baseline"
}

{
  "name": "get_warehouse_levels",
  "kind": "answer",
  "impl": "imperative",
  "description": "Aggregate stock by product category.",
  "inputSchema": {
    "type": "object",
    "properties": {}
  },
  "page": "/baseline"
}

{
  "name": "adjust_stock",
  "kind": "act",
  "impl": "imperative",
  "description": "Apply a positive or negative stock adjustment after a count.",
  "inputSchema": {
    "type": "object",
    "properties": {
      "sku": {
        "type": "string",
        "description": "Product SKU",
        "minLength": 1
      },
      "delta": {
        "type": "number",
        "description": "Adjustment, e.g. -3 or 10"
      }
    },
    "required": [
      "sku",
      "delta"
    ]
  },
  "page": "/baseline"
}

{
  "name": "reserve_inventory",
  "kind": "transact",
  "impl": "imperative",
  "description": "Reserve sellable units of a product for an order.",
  "inputSchema": {
    "type": "object",
    "properties": {
      "sku": {
        "type": "string",
        "description": "Product SKU",
        "minLength": 1
      },
      "quantity": {
        "type": "number",
        "description": "Units to reserve"
      }
    },
    "required": [
      "sku",
      "quantity"
    ]
  },
  "page": "/baseline"
}

{
  "name": "release_inventory",
  "kind": "transact",
  "impl": "imperative",
  "description": "Release previously reserved units back to sellable stock.",
  "inputSchema": {
    "type": "object",
    "properties": {
      "sku": {
        "type": "string",
        "description": "Product SKU",
        "minLength": 1
      },
      "quantity": {
        "type": "number",
        "description": "Units to release"
      }
    },
    "required": [
      "sku",
      "quantity"
    ]
  },
  "page": "/baseline"
}

{
  "name": "update_price",
  "kind": "act",
  "impl": "imperative",
  "description": "Set a new list price for a product.",
  "inputSchema": {
    "type": "object",
    "properties": {
      "sku": {
        "type": "string",
        "description": "Product SKU",
        "minLength": 1
      },
      "price": {
        "type": "number",
        "description": "New price in dollars"
      }
    },
    "required": [
      "sku",
      "price"
    ]
  },
  "page": "/baseline"
}

{
  "name": "create_restock_order",
  "kind": "transact",
  "impl": "imperative",
  "description": "Raise a purchase order to restock a product.",
  "inputSchema": {
    "type": "object",
    "properties": {
      "sku": {
        "type": "string",
        "description": "Product SKU",
        "minLength": 1
      },
      "quantity": {
        "type": "number",
        "description": "Units to order"
      }
    },
    "required": [
      "sku",
      "quantity"
    ]
  },
  "page": "/baseline"
}

{
  "name": "discontinue_product",
  "kind": "act",
  "impl": "imperative",
  "description": "Permanently discontinue a product so it can no longer be sold. Requires human approval.",
  "inputSchema": {
    "type": "object",
    "properties": {
      "sku": {
        "type": "string",
        "description": "Product SKU",
        "minLength": 1
      }
    },
    "required": [
      "sku"
    ]
  },
  "page": "/baseline"
}

{
  "name": "list_open_tickets",
  "kind": "answer",
  "impl": "imperative",
  "description": "Support tickets that are open or pending, highest priority first.",
  "inputSchema": {
    "type": "object",
    "properties": {}
  },
  "page": "/baseline"
}

{
  "name": "get_ticket",
  "kind": "answer",
  "impl": "imperative",
  "description": "One support ticket with its full message thread.",
  "inputSchema": {
    "type": "object",
    "properties": {
      "ticket_id": {
        "type": "string",
        "description": "Ticket id like T-2001",
        "minLength": 1
      }
    },
    "required": [
      "ticket_id"
    ]
  },
  "page": "/baseline"
}

{
  "name": "search_tickets",
  "kind": "answer",
  "impl": "imperative",
  "description": "Search tickets by subject text or customer.",
  "inputSchema": {
    "type": "object",
    "properties": {
      "query": {
        "type": "string",
        "description": "Subject fragment or customer name",
        "minLength": 1
      }
    },
    "required": [
      "query"
    ]
  },
  "page": "/baseline"
}

{
  "name": "list_customer_tickets",
  "kind": "answer",
  "impl": "imperative",
  "description": "All tickets raised by one customer.",
  "inputSchema": {
    "type": "object",
    "properties": {
      "customer_id": {
        "type": "string",
        "description": "Customer id",
        "minLength": 1
      }
    },
    "required": [
      "customer_id"
    ]
  },
  "page": "/baseline"
}

{
  "name": "assign_ticket",
  "kind": "act",
  "impl": "imperative",
  "description": "Assign a support ticket to a named support agent.",
  "inputSchema": {
    "type": "object",
    "properties": {
      "ticket_id": {
        "type": "string",
        "description": "Ticket id",
        "minLength": 1
      },
      "agent": {
        "type": "string",
        "description": "Support agent name",
        "minLength": 1
      }
    },
    "required": [
      "ticket_id",
      "agent"
    ]
  },
  "page": "/baseline"
}

{
  "name": "create_ticket",
  "kind": "act",
  "impl": "imperative",
  "description": "Open a new support ticket for a customer.",
  "inputSchema": {
    "type": "object",
    "properties": {
      "customer_id": {
        "type": "string",
        "description": "Customer id",
        "minLength": 1
      },
      "subject": {
        "type": "string",
        "description": "Ticket subject",
        "minLength": 1
      },
      "priority": {
        "type": "string",
        "description": "low, normal, or high (default normal)"
      }
    },
    "required": [
      "customer_id",
      "subject"
    ]
  },
  "page": "/baseline"
}

{
  "name": "reply_to_ticket",
  "kind": "transact",
  "impl": "imperative",
  "description": "Send an agent reply on a ticket thread.",
  "inputSchema": {
    "type": "object",
    "properties": {
      "ticket_id": {
        "type": "string",
        "description": "Ticket id",
        "minLength": 1
      },
      "message": {
        "type": "string",
        "description": "Reply text",
        "minLength": 1
      }
    },
    "required": [
      "ticket_id",
      "message"
    ]
  },
  "page": "/baseline"
}

{
  "name": "create_support_note",
  "kind": "act",
  "impl": "imperative",
  "description": "Attach an internal note to a ticket, invisible to the customer.",
  "inputSchema": {
    "type": "object",
    "properties": {
      "ticket_id": {
        "type": "string",
        "description": "Ticket id",
        "minLength": 1
      },
      "note": {
        "type": "string",
        "description": "Internal note text",
        "minLength": 1
      }
    },
    "required": [
      "ticket_id",
      "note"
    ]
  },
  "page": "/baseline"
}

{
  "name": "escalate_ticket",
  "kind": "act",
  "impl": "imperative",
  "description": "Raise a ticket's priority to high.",
  "inputSchema": {
    "type": "object",
    "properties": {
      "ticket_id": {
        "type": "string",
        "description": "Ticket id",
        "minLength": 1
      }
    },
    "required": [
      "ticket_id"
    ]
  },
  "page": "/baseline"
}

{
  "name": "close_ticket",
  "kind": "act",
  "impl": "imperative",
  "description": "Close an open or pending ticket.",
  "inputSchema": {
    "type": "object",
    "properties": {
      "ticket_id": {
        "type": "string",
        "description": "Ticket id",
        "minLength": 1
      }
    },
    "required": [
      "ticket_id"
    ]
  },
  "page": "/baseline"
}

{
  "name": "reopen_ticket",
  "kind": "act",
  "impl": "imperative",
  "description": "Reopen a closed ticket.",
  "inputSchema": {
    "type": "object",
    "properties": {
      "ticket_id": {
        "type": "string",
        "description": "Ticket id",
        "minLength": 1
      }
    },
    "required": [
      "ticket_id"
    ]
  },
  "page": "/baseline"
}

{
  "name": "get_revenue_summary",
  "kind": "answer",
  "impl": "imperative",
  "description": "Revenue from non-cancelled orders, split by order status.",
  "inputSchema": {
    "type": "object",
    "properties": {}
  },
  "page": "/baseline"
}

{
  "name": "generate_order_report",
  "kind": "transact",
  "impl": "imperative",
  "description": "Order counts and value grouped by status, optionally for one month (YYYY-MM).",
  "inputSchema": {
    "type": "object",
    "properties": {
      "month": {
        "type": "string",
        "description": "Optional month filter, YYYY-MM"
      }
    }
  },
  "page": "/baseline"
}

{
  "name": "get_refund_report",
  "kind": "answer",
  "impl": "imperative",
  "description": "All credits and shipping refunds issued, with totals.",
  "inputSchema": {
    "type": "object",
    "properties": {}
  },
  "page": "/baseline"
}

{
  "name": "get_customer_growth",
  "kind": "answer",
  "impl": "imperative",
  "description": "New customers per month since tracking began.",
  "inputSchema": {
    "type": "object",
    "properties": {}
  },
  "page": "/baseline"
}

{
  "name": "get_fulfillment_metrics",
  "kind": "answer",
  "impl": "imperative",
  "description": "Share of orders shipped, delivered, processing, and on hold.",
  "inputSchema": {
    "type": "object",
    "properties": {}
  },
  "page": "/baseline"
}

{
  "name": "get_inventory_valuation",
  "kind": "answer",
  "impl": "imperative",
  "description": "Total value of stock on hand at list price.",
  "inputSchema": {
    "type": "object",
    "properties": {}
  },
  "page": "/baseline"
}

{
  "name": "get_top_products",
  "kind": "answer",
  "impl": "imperative",
  "description": "Products ranked by units sold across all orders.",
  "inputSchema": {
    "type": "object",
    "properties": {}
  },
  "page": "/baseline"
}

{
  "name": "get_shipping_cost_report",
  "kind": "answer",
  "impl": "imperative",
  "description": "Shipping fees charged, waived, and refunded across orders.",
  "inputSchema": {
    "type": "object",
    "properties": {}
  },
  "page": "/baseline"
}

{
  "name": "get_support_metrics",
  "kind": "answer",
  "impl": "imperative",
  "description": "Ticket volume by status and priority.",
  "inputSchema": {
    "type": "object",
    "properties": {}
  },
  "page": "/baseline"
}

{
  "name": "export_dashboard_snapshot",
  "kind": "act",
  "impl": "imperative",
  "description": "One JSON snapshot of the headline numbers on the overview dashboard.",
  "inputSchema": {
    "type": "object",
    "properties": {}
  },
  "page": "/baseline"
}